Privacy Policy

Mainstream Media AG, Betastr. 9, 85774 Unterföhring ("Mainstream Media", "we," or "us") processes your personal data in connection with your use of our website ("Website"). The protection of your personal data is very important to us. We process your personal data to provide you with the Website, respond to your contact inquiries, send you our newsletter, conduct contests, provide videos, or use cookies on our website. This privacy policy ("Privacy Policy") contains a description of the processing of your personal data in connection with your use of the Website.

1. Who is responsible for data processing?
Mainstream Media is responsible for the processing of your personal data in connection with the Website.

2. How can you reach our data protection officer?
You can reach our data protection officer by email at or via our postal address (see point 7).

For what purposes, how long, and on what legal basis do we process which personal data?
"Personal data" within the meaning of this Privacy Policy means any information that relates to a person and allows identification of that person. For example, this includes your name, email address, and IP address. We collect, process, and use ("process" or "processing") your personal data for the purposes described below:

3.1. When using the Website
You can browse our website without us processing personal data from you, provided you have objected to the use of cookies. Information about the processing of data through cookies, if you have not disabled cookies, can be found in section 3.5 of this Privacy Policy.
We also process the following data about your use of the Website for the functioning of the Website and to ensure IT security ("usage data"): browser type, browser version, operating system used, referrer URL, hostname of the accessing computer, time of the server request, IP address.
We process this usage data based on our legitimate interests (Art. 6 (1) lit. f DSGVO) to provide the Website in a functional and secure manner.
We delete your usage data immediately after your use of the Website, and when they are no longer needed for the performance of the contractual relationship or for IT security purposes. Furthermore, we will process your usage data only to assert or defend against legal claims or to fulfil legal retention obligations.

3.2. When sending the newsletter
You can subscribe to our email newsletter. In this case, we process the following personal data ("newsletter data"): email address and content of the newsletter. We also analyse your use of our email newsletter to further optimize it. For this purpose, we process the following personal data ("newsletter usage data"): whether you opened the newsletter, and which links you clicked on.
We process your newsletter data and newsletter usage data based on your consent (Art. 6 (1) lit. a DSGVO). You can revoke your consent to receive our email newsletter at any time with future effect, e.g., by email to The processing of newsletter data prior to revocation of your consent remains lawful.
In addition, we process the following personal data to document your consent ("DOI data"): IP address, time of registration for the email newsletter and confirmation of the email address, click on the confirmation link in the confirmation email, and content of the consent declaration.
We process your newsletter data, DOI data, and newsletter usage data only until you revoke your consent. Furthermore, we will process your newsletter data, DOI data, and newsletter usage data only to assert or defend against legal claims or to fulfill legal retention obligations.

3.3. When participating in contests
We process the following personal data when you participate in contests on ("contest data"): name, address, email address, telephone number, date of birth, cable/IPTV/satellite provider, and submitted materials (e.g., in photo contests). We process your contest data so that you can participate in our contests, and we can conduct the contests, notify you of your winnings, and report on the winners in media (e.g., on the Website or on the websites of cooperation partners). If you have won a cash amount, we also process your bank details and, if applicable, transmit them to our payment service provider so that the winnings can be transferred to you. If our partners execute the winnings (e.g., in travel and event winnings), we also transmit the contest data of the winner to our cooperation partners (e.g., travel or event organizers).
We process your contest data for the fulfilment of the contract (Art. 6 (1) lit. b DSGVO). The relevant contract is the contest participation contract.
We process your contest data for the duration of the contest. Furthermore, we will process your contest data only to assert or defend against legal claims or to fulfill legal retention obligations. Please note our specific terms and conditions of participation for contests and the possibly contained additional data protection information.

3.4. When you contact us
When you get in touch with us, we receive personal data from you. Depending on the type of contact (e.g., contact form, email, or phone), this may include the following personal data ("communication data"): name, email address, subject of your inquiry, how you receive our website, timestamp of the request, IP address, and any additional information you provide to us when you contact us. We process this communication data solely for the purpose of handling your contact request.
We process your communication data to fulfill the contract with you, especially when it comes to general contact, website usage, or inquiries about data subjects' rights, or for contract initiation when you reach out to us for advertising inquiries (Art. 6 (1) lit. b DSGVO). We process other feedback based on our legitimate interest in processing your feedback and potentially improving the website and our services (Art. 6 (1) lit. f DSGVO).
We process your communication data until we have conclusively answered your request. Additionally, we will only process your communication data to assert or defend legal claims or to fulfill legal retention obligations.

3.5. Use of Cookies
We use small text files called cookies and similar technologies to track how you use our website, provide the website comfortably, customize the website to your interests, and evaluate system security and stability ("Cookies"). This allows the website to record or store your actions and preferences. Cookies collect data on your device and are transmitted to us or our service providers. Therefore, as a user and data subject according to the DSGVO, you have full control over the use of cookies. By changing the settings in your internet browser or in our cookie settings solution, you can enable, disable, or restrict cookies.

We use the following categories of cookies:

  • Necessary Cookies: These cookies are necessary for the proper functioning of the website; they allow you to navigate the website and use our features.
  • Preferential Cookies: These cookies allow our website to remember information that affects the way a website behaves or looks, such as your preferred language or region.
  • Statistics Cookies: These cookies help us understand how visitors interact with our website by providing information about which areas they visited, how much time they spent on the website, and any encountered issues, such as error messages. This helps us improve the performance of our website.
  • Marketing Cookies: These cookies are used to provide advertisements that are relevant to you and your interests. They are also used to limit the frequency with which you see an ad and help measure the effectiveness of advertising campaigns. These cookies remember your visits to the website and may be shared with other companies.

The cookies used on the website are either first-party or third-party cookies. First-party cookies are set by Mainstream Media and have the same domain. Third-party cookies, on the other hand, are stored by a third-party or external company.
We use both session cookies, which are deleted when you close your browser, and persistent cookies, which remain on your device until you delete them or they expire.
In our cookie statement, you can find an overview of the specific cookies and similar technologies used.

3.6. Use of Vimeo
On our website, Vimeo videos are embedded and playable directly on our website. This involves using plugins from the video portal Vimeo. The operator is Vimeo, Inc., 555 West 18th Street, New York, New York 10011, USA ("Vimeo"). We have integrated Vimeo videos in a privacy-friendly manner. Only when you click on a video will a connection be established to Vimeo's servers, and certain personal usage data (e.g., your IP address and the video you are watching) will be transmitted to Vimeo. As long as you do not click on the video to view it, you will remain invisible to Vimeo. We use this privacy-friendly approach so that Vimeo does not track your usage behaviour without your active consent. By clicking on the video, you consent to Vimeo's data processing. Vimeo will then process the above-mentioned usage data, at least. For the data processing by Vimeo and the use of cookies by Vimeo, Vimeo is responsible. Please be aware that the transmission occurs regardless of whether you have a user account with Vimeo and are logged in or not. If you are logged in through your personal Vimeo account, Vimeo may associate your browsing behaviour with your personal profile. If you do not wish for such an association, you must log out of your Vimeo account before visiting our website. We do not receive this information.
For more information on the scope and purpose of data collection and processing by Vimeo, please refer to Vimeo's privacy policy, accessible at

3.7. Use of Messaging Services
To use messaging services, you need an account with the respective provider. When using a messaging service, data may be transmitted to us, depending on the messenger. The respective privacy policies of the messaging service provider apply:

  • Meta Platforms Ireland Limited, 4 Grand Canal Square, Grand Canal Harbour, Dublin 2, Ireland ("Facebook" and "Instagram") Privacy policy accessible at:

Data transmitted to us: user ID, first and last name, profile picture, location, timezone, gender, and all messages sent to the service.
Web pages linked in messages can track that you accessed the website via the respective messaging service. Messages sent to us are read and processed by a specially deployed team and are therefore not confidential.
The use of a messaging service is voluntary. If you have subscribed to a messaging service and no longer wish to use it, you can unsubscribe at any time. The lawfulness of the processing based on your consent until revocation remains unaffected.

3.8. Social Media - Appearances / Use of Fan Pages on Social Networks
If you use social networks, the purpose, scope, further processing, and use of data by social networks, as well as your rights and privacy settings, are generally subject to the respective privacy policies of the social network:

  • Facebook and Instagram:

Facebook Ireland Limited, 4 Grand Canal Square, Grand Canal Harbour, Dublin 2, Ireland ("Facebook") Privacy policy accessible at: Instagram, Meta Platforms Ireland Limited, 4 Grand Canal Square, Grand Canal Harbour, Dublin 2, Ireland ("Instagram") Privacy policy accessible at:
If you visit our fan pages on social networks and comment on or rate posts or send us personal messages through these networks, we process the personal data provided in this context, such as your name, to respond to your comments and messages. However, you can also visit our fan pages without providing us with personal data.

4. To whom do we disclose your personal data?
We only disclose your personal data in the cases specifically mentioned above for each data processing operation. In addition, we only disclose your personal data to third parties in rare, specified cases:

4.1. Processors
We may disclose personal data to service providers with whom we cooperate, for example, to provide the website (e.g., IT service providers, such as ETES GmbH as the hosting provider for the website). We have carefully selected these service providers and have entered into data processing agreements with them as required by law.

4.2. Contractual Partners
We may disclose your personal data to other controllers who process personal data for their own purposes, as far as necessary for contract processing or service provision. Our contractual partners are only allowed to use the transmitted personal data for the purpose for which we have provided it. The transmission of your personal data is for the fulfillment of the contract (Art. 6 (1) lit. b DSGVO) or based on our legitimate interest (Art. 6 (1) lit f. DSGVO) to efficiently operate our business.

4.3. Legal Obligations or Enforcement of Legal Claims
We may disclose your personal data to third parties if required or permitted by law to investigate or prevent suspected or actual illegal activities.
Some of the recipients of your personal data mentioned above may be located in countries outside the EU/EEA that do not have the same level of data protection as required in the EU/EEA and where an adequacy decision by the European Commission is missing. In this case, Mainstream Media ensures an adequate level of data protection through appropriate safeguards, such as EU Standard Contractual Clauses or Binding Corporate Rules (BCR) certification. If you wish to receive a copy of the guarantee used by Mainstream Media, please contact us using the contact information provided in Section 2.

5. What Are Your Rights?
Regarding your personal data, you have the following statutory rights, provided the respective conditions are met:

5.1. Right to Information
You have the right to request information about the processing of your personal data, as well as further information, such as the purposes of processing, recipients, and the intended duration of storage.

5.2. Right to Rectification and Completion
You have the right to request the immediate correction of inaccurate personal data. Taking into account the purposes of processing, you have the right to request the completion of incomplete personal data.

5.3. Right to Erasure
Under certain circumstances, you have the right to request erasure. For example, when your personal data is no longer necessary for the original purposes, you have withdrawn your consent for processing, or the personal data has been unlawfully processed.

5.4. Right to Restriction of Processing
You have the right to request restriction of processing in the legally prescribed cases.

5.5. Right to Data Portability
You have the right to receive the personal data concerning you in a structured, commonly used, and machine-readable format. The right to data portability includes the right to transmit the data to another controller.

5.6. Right to Object
You have the right to object to the processing of certain personal data concerning you for reasons arising from your particular situation. In the case of direct marketing, you, as the data subject, have the right to object at any time to the processing of personal data concerning you for the purpose of such advertising.

5.7. Right to Withdraw Your Consent to Data Processing
You can withdraw your consent to the processing of your personal data at any time with effect for the future. However, the lawfulness of the processing carried out until the withdrawal remains unaffected.

5.8. Right to Lodge a Complaint with a Supervisory Authority
Additionally, you can file a complaint with the competent data protection supervisory authority if you believe that we cannot assist you adequately.
Is There Automated Decision-Making?
We do not use automated decision-making, including profiling, according to Art. 22 DSGVO, to provide our respective services.

Who Can You Contact for Questions?
Please contact our data protection officer (as stated in Section 2) or us if you have any questions regarding data protection related to the website:

Mainstream Media AG
Betastr. 9
85774 Unterföhring
Tel.: +49 89 552 909-0

Last Update: May 2023